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Back Up Note - THE ONLY SURE PROTECTION AGAINST DATA LOSS IS A GOOD BACK UP SYSTEM. A TAPE OR 'ZIP' DRIVE IS NORMALLY NOT A GOOD SYSTEM unless you use at least 10 recording media in a rotating back up system. The most reliable and least expensive back up system is a box of 20 floppies that you use in a daily, rotating back up at the end of the day along with a separate back up to a new floppy BEFORE you finalize bills each time. (In Conflict Checker, you should make the back up after you have entered new client or connection information.) If you follow this back up system from within the program, you will be able to recover from a problem with a minimum of effort and data loss. We also strongly recommend you use an uninterruptible power supply (UPS) with your computer. As Window's User magazine put it:

"UPS devices are often regarded in the same way as backup devices - overlooked until you need them... Power outages are a fact of life and, if you work with computers long enough, you'll eventually lose data because of one."
NEED A NEW PASSWORD?    CLICK HERE.
NOTICE:   seaBILL Co. has ceased all operations.
As a result, new orders, upgrade orders, support orders and support email are no longer being processed.
The web site, www.seabillco.com , will be available for online support reference until 3-31-2010 so current users can print the support pages they wish to retain for their possible future reference.
Replacement passwords can be obtained on the web site until 3-31-10 in the usual manner as described in the free support pages of the web site. After 3-31-10, replacement passwords will no longer be available. Users should plan accordingly.
Quick Questions
#1: "How do I move the program to a new computer or reinstall it after a crash?"
ANSWER: CLICK HERE to read the answer.

#2: "Does 'two Biller Codes' mean I can install BSA Pro on two computers?"
ANSWER: No. BSA Pro Silver Edition is licensed for use on one computer and may be used to track time and expenses on that one computer for up to two people or Biller Codes. If you need to track time and expenses for more than two people, you can buy BSA Gold Edition that allows up to 10 Biller Codes. If you need access to BSA Pro on more than one computer, you can purchase the optional network upgrade (CLICK HERE for more on networking) or buy PORTABLE bsa (CLICK HERE for more on PORTABLE bsa).

#3: "Will BSA work on my computer/network?"
ANSWER: Download the FREE WORKING program and try it. The free program is a 10 Biller Code version with Networking and ALL optional features enabled including the Quicken/QuickBooks Links and the PDA Link. It works for 35 days so you can see if you like it. So, PLEASE, try it on your system and see for yourself if it works. CLICK HERE to go to the Free Download page.
 If the program works and you like it, buy it and give us the serial number from the first screen. We'll issue a password and you can keep on using a program that is already installed and working on your system.
 If you can't get it to work on your system or it doesn't have the features you need, then simply delete it.

#4: "To use BSA Pro (or Conflict Checker) on a network, do I install the main program on EVERY computer in our office?"
ANSWER: No. BSA Pro is a database application (like all billing programs). This means you install the program on ONE computer (the 'server' or 'shared drive') and the other computers in your network (the 'workstations') connect to the server to run the program. CLICK HERE for more on networking.
  Some helper files are required to be installed on the work stations and that's why we freely distribute a seaBILL Work Station Installer on our Download Page. CLICK HERE to go to the Free Utility Download Page. But, again, you do NOT install the full program on every computer in your network - just the 'server'.
 
INDEX - Click on a topic to jump to that section
BSA Printing Issues - If bills or reports aren't printing correctly, start here
Interest Issues - Learn how BSA Pro calculates interest on overdue accounts
Program Errors - If you're getting an error message, start here
Network Issues - Help setting up your network for a seaBILL program
PORTABLE bsa Issues - Help for seaBILL's Remote legal billing software
Windows Vista Issues - Help for the Vista operating system from Microsoft
Miscellaneous Issues - Anything else
BSA Plus+ Issues - Help for the all-new BSA Plus+ program
Note: Click Here to read about software piracy and for the complete text of the BSA Pro Limited Use License Agreement.

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